MSP

It was those old days where were no complex applications, and the servers used to run in the most okay conditions. In this current world, as the technology grows along with the complexity, and the expectation from customers are growing as well. They are looking for one stop automated solution for business as usual.

After the break/fix model became impracticable for business-as-usual, we saw the rise of Managed Services Providers. The objective of the MSP is to increase the productivity of organizations with minimal operating costs.

Then, it was a huge success. All the customers were looking for MSP whom they can rely upon for their entire infrastructure solutions. As days pass by, the complexity of the applications and infrastructure are continuously changing,  and the expectations from the customers as well.

Let’s have a look at Traditional MSP – Manual

• Monitoring, Management, and Security
• Storage, Warehouse Management
• Backup and recovery
• Authentication
• Streamlining the Systems/ Applications
• Reports

Traditional MSP was a manual process, and also the primary concern for clients. The business wanted to have automated systems that can automatically scale up/down, and balance the load with business as usual. As there was an increasing number of customers looking for transparent and automated business technology services, DevOps focused AWS NextGen MSP’s offers enterprises build and deliver applications on AWS.

AWS powered DevOps offers an efficient workflow, that helps businesses automate day to day activities and provide full-lifecycle services to run, and support customers applications and infrastructure. The AWS powered advanced monitoring services which have predictive analysis plus the continuous monitoring, and anomaly detection helps the business to analyze the current facts and predict the future events that the organizations can take proactive measures to increase their productivity and efficiency.  The AWS management reporting helps the business to make data-driven decisions for business performance.

AWS powered DevOps brings remote individuals and in-house teams together and ensures that they are in sync with each other. DevOps focused AWS NextGen MSP help enterprises find the ideal solutions and infrastructure that is cost-effective. It provides efficient business outcomes by continuously assessing and monitoring systems to optimize performance.

Let’s have a look at NextGen MSP – Automated

• Cloud delivery
• Security and daily operations
• 24/7X 365 days IT support
• Backup and recovery
• Access management
• High security
• Compliance
• Advanced continuous monitoring and report management

As a Managed Service Provider (MSP) in the AWS environment, Cloud Comrade is committed to building a sustainable automated business powered by AWS, that will continue to support and grow with our clients on the Cloud.

Operating a business across multiple environments is challenging enough. Organizations transforming in to digitalization are often surprised by the high costs of their Traditional MSP services and struggle to manage frameworks and governance across the organization. Does any of the above situations apply to your business?

We have an answer; Cloud Comrade is passionate and driven by automated DevOps NextGen AWS Managed Services to ensure Companies productivity gained are by automating their security, infrastructure, software development, and rollout to achieve critical mass in a short turn around time.

For example, let’s talk about the Traditional MSP who does lift and shit, installation, maintenance, network security monitoring, remote and onsite support. Some of the processes are reactive, and in the long run, it’s not sustainable for business operations. Some of the organizations lack technical expertise, so they have to rely more on the traditional MSP’s which wouldn’t be a cost-effective plus proactive method of running the business.

As the complexity of systems increases, the customers are looking for more than just an MSP. The customers are looking for strategic partners who instead of using traditional tools and processes, can automate and proactively provide various solutions for higher-performance computing. With AWS powered DevOps methodologies, we can develop the AWS Security Framework to maintain security and data protection in the cloud. The framework includes security strategy, risk, compliance, governance, security assessments, incident response, and automate threat hunting.

The security analytics and reporting presented by the AWS management reporting is for proactively prioritize and take measures to handle the threat.

The new breed of AWS NextGen Managed Service Provider’s is redefining the Traditional MSP business model and the go-to-market strategies. When compared to the Traditional framework, the AWS NextGen DevOps Transformation framework assesses the organization’s current capability and provides a structured approach to a DevOps transition. With AWS Powered NextGen MSP, the organizations can install Amazon Lex – Build Conversation Bots as a communication medium through B2B/ B2C portals. This build conversation bots are adaptable and can be customized based on the requests from the customers.

For the organizations to stay competitive in today’s technology world, have to think of ways to keep their infrastructure automated, highly available, flexible, reproducible, scalable for high productivity and reliability.

In this blog, we will see how the AWS powered NextGen Infrastructure as a code(IaC) helps us to achieve organizations objective compared to the traditional infrastructure as code (IaC).

Traditional Infrastructure as code:

The traditional IaC is to enable and manage the data centers, storage, networking manually. The respective admin will set up the disk, install operating systems and applications. The period required before the launch could be days or weeks. Not only it is time-consuming, but it consumes a big chunk of the workforce plus the higher cost. Imagine of hardware failure, the time required to wait for the manufacturer production, ship, and delivery. What if the hardware malfunctions after all the waiting period. Again the business had to wait for the subject matter expert to handle the situation.

NextGen Infrastructure as code:

With AWS powered DevOps Infrastructure as a code (IaC), we can automate the entire infrastructure setup. How easy does it sound? Simply put, IaC is to manage and provision the infrastructure through the code which pushes into the operational environment. The whole process flow of the development and test can deal with the complexity of the hybrid IT platform. With the NextGen Infrastructure as Code, the MSP can automate, reproduce the systems, and self-document the entire infrastructure. How easy will it be for anyone in the team, different teams, and the developers?

With the traditional IaC, flexibility, elasticity, scalability, reproducibility was a dream for the stakeholders. With the principles of NextGen IaC and AWS DevOps,  it makes it easier for collaboration and automation. It has become easier to build custom templates, configure repeatable changes, deploy as a single service or as a group. We can automate the scaling resources based on the traffic.  

The critical aspect of infrastructure is disaster recovery and backup. The traditional backup runs on fixed time intervals. Imagine, if there is a failure or network latency, it could lead to data loss that could affect the productivity and reliability of the organization. Cloud Computing has made it so simple and flexible for organizations to enhance data protection, easy deployment, and cost efficiency.

With the right back up strategy and predefined templates,  we can implement cross region backups and recovery through automation. Using reliable AWS services like S3 and Direct Connect we can sync the backup solutions at defined regular intervals. For Business Continuity Planning/Disaster Recovery (BCP/DR), we can implement CloudFormation templates for ease of use to make a highly reliable, available, and scalable or upgradeable AWS infrastructure.

Machine Learning (ML) and Artificial Intelligence(AI) are two hot catchphrases in the technology arena. ML is the subset of AI, based on the idea of providing data to machines and let them learn for themselves.

With the AWS powered ML and AI, the NextGen MSP can provide scalable infrastructure,  and deploy solutions through machine learning platforms for seamless deployment and consolidated billing.  The ML and AI positioned Enterprise Architecture for the businesses, provides faster analytics, decision making, more interaction between technology and business, reliability, and leverage for creative inexistence services.

We have frameworks for launching Infrastructure, Software, Network, and Applications. The Open Group Architecture Framework is all about the delivery part. Let’s look at the importance of Enterprise Architecture and the comparison between Traditional and NextGen Open Group Architecture.

Enterprise Architecture methodology is critical to align the concerns between IT and Business. Enterprise Architecture is the core behind any organizations productivity, agility, service, growth in revenue and cost efficiency.

The Traditional Enterprise Architecture rely upon one operating model and emphasis interdependency. For an enterprise, there will be a mix of multiple frameworks which is a long term commitment with continuous improvement.

The NextGen Enterprise Architecture methodology is a pluggable architecture comprising of dynamic compute resources, common storage platform, flexible programming, real-time support, and managing deployment. The NextGen Architecture model is a business focused model that combines both enterprise architecture and business architecture, business process management, and decision management.

The core features of NextGen Architecture is Instant customization of Network parser, application of complex rules to live network traffic, unlimited scalability and captures everything in the infrastructure, threat feeds and API

The NextGen Architecture is to communicate in real time, for that 90% of the running applications, software and servers have to be automated completely. It empowers the businesses to have a high level of flexibility, activity monitoring and actionable insights on the cost utilization. It integrates and automates solutions that enable users to plug and play experience.

The AWS powered billing and cost management ensures you pay for what you use. The AWS provides features to monitor the usage, along with the pricing calculator which could be utilized to create price estimates. The AWS has a very transparent pricing model which helps the businesses to allocate the respective budget for cloud computing.